Customer Service Feedback - PoshPop

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Let Us Know How We Did!

Your feedback is crucial in helping us improve and provide the best possible support to our users. Please take a moment to complete this brief survey about your recent experience with our customer service team. Thank you for your time and input!

Name *

First

Last

Email *

How satisfied are you with the resolution of your issue? *

Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied

How long did it take to receive an initial response to your inquiry? *

Less than an hour
1-4 hours
4-8 hours
More than 8 hours

How satisfied are you with the representatives response time to your inquiry? *

Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied

How would you rate the clarity and helpfulness of the information provided by the representative? *

Very clear and helpful
Clear and helpful
Neutral
Unclear and unhelpful
Very unclear and unhelpful

How likely are you to recommend our customer service to others? *

Very likely
Likely
Neutral
Unlikely
Very unlikely

Do you have any additional comments or suggestions to help us improve our service?

May we contact you to address any concerns if needed? Rest assured, your contact information will be kept confidential and used solely for follow-up related to your feedback.

Copyright © 2024 PoshPop

PoshPop is not affiliated with, endorsed by, sponsored by, or otherwise related to Poshmark, Inc. or any of its affiliates or subsidiaries. POSHMARK is a registered trademark of Poshmark, Inc. The use of the trademarked name "POSHMARK" is for identification purposes only and does not imply association with or endorsement by Poshmark, Inc.